Our Policies
Returns
Our goal is for you to be happy with your fabric purchase. If you find an issue with the item or it does not meet your expectations, please contact us regarding return of the fabric. Please note that returns should be made within 30 days of the order. We encourage customers to inspect the contents of their package upon delivery to ensure that you have plenty of time to take advantage of our policy. We can not accept returns if the fabric has been cut, washed, altered or returned in an un-sellable condition. This includes fabric contaminated with animal hair or exude a smell of smoke or other odor.
Happy customers is our goal, so if you see a flaw or issue with the fabric please let us know as soon as possible so we can work to rectify the situation.
Shipping
Orders typically ship within 24- 48 business hours of your order being placed. If for some reason we anticipate a delay, we will contact you via email. We ship Monday - Friday (excluding US Holidays) from the Seaside, Oregon area. If you need your order on a RUSH please let us know and we will do our best to accommodate your needs.
Our website will calculate shipping for DOMESTIC orders - we charge $8.95 for all orders under $75, and shipping is FREE for orders over $75, after discounts are applied. When shipping is FREE we will send the most economical method available.
We do offer International Shipping! International Shipping will always be more costly, but we are happy to work with you to ship your order at cost. Please email us at Info@sewingstudio.com for an international shipping quote - we will need your postal code, and items you would like us to send.
Privacy
Thank you for visiting our web site. This privacy policy tells you how we use personal information collected at this site. The privacy practices set forth in this policies are for this website (SewingStudio.com) only. If you link to other websites, please review the privacy policies posted at those sites.
We are the sole owners of the information collected on this site. We have access to only the information that you voluntarily give us via email or other direct contact from you. We will not sell, share or rent this information to anyone.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or changes to this privacy policy. You may opt out of any future contacts from us at any time, by contacting us via the email address on our website.
By using our site you consent to our Privacy Policy.
What is your commitment to diversity and inclusion?
Sewing Studio is committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. When people feel respected and included they can be more creative and successful. We make an ongoing and evolving effort to advance diversity and inclusion. We want all customers and contacts to feel welcome and comfortable at Sewing Studio. We are always learning and respect all opinions, so if there is anything you would like to bring to our attention, please email
info@sewingstudio.com
If you have any further questions or concerns you may reach out to us by clicking below.